Phone:
(701)814-6992
Physical address:
6296 Donnelly Plaza
Ratkeville, Bahamas.
Tenants
Tenant Resources
Resources
Streamlined Rental Living. Direct Resident Support.
Whether you're looking for your next rental home or are a current C12 resident needing to pay rent or submit a repair request, access everything you need below.
Resident Portal
Log into your secure Rentvine portal to pay rent online, set up auto-pay, track maintenance requests, and review your lease documents.
Resident Benefit Package
Discover how our resident package helps you build your credit score with on-time rent reporting, access national perks, and get 24/7 support.
Find Your Next Home
Browse our current list of available rental properties, check rental qualifications, and submit an online application today.
FAQ
Resident & Tenant
Have questions about paying rent, submitting repair requests, or understanding your lease? Browse through our most frequently asked resident questions below to get quick, clear answers on living in a C12 managed property.
Can you hold a property for me?
No. Properties are leased on a first-come, first-served basis once a completed application and supporting documents are submitted. We recommend applying as soon as possible to secure your home.
What move-in costs are required?
In accordance with Ontario rental guidelines, standard move-in costs require payment of first and last month’s rent prior to key handover.
How old do I need to be to apply?
Applicants must be at least 18 years of age or otherwise legally capable of entering into a binding Ontario residential lease agreement.
Who needs a cosigner?
A cosigner may be required if an applicant does not fully meet standard income, credit, or rental history requirements. Cosigners must pass financial screening and sign a guarantor agreement.
How do I apply?
Applications are submitted directly online through our website. You will complete a digital application and upload supporting documentation, including proof of income and government ID.
How do I pay rent?
All rent payments are handled conveniently through your secure Rentvine Tenant Portal. You can make one-time payments or set up automated bank transfers.
What is your pet policy?
Please contact C12 management before bringing a pet into the home. While Ontario law generally permits pets, specific condominium corporation rules or property declarations may apply.
What if my roommate stays and I move out?
What if my roommate stays and I move out?
Who handles repairs and maintenance?
C12 handles all routine property maintenance and repairs. Simply submit a maintenance request through your Tenant Portal. Tenants are only held responsible for damage caused by negligence or misuse.